Relationship Banker: Grow Client Impact

Bank of America; San Antonio (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Bank of America in the United States seeks a customer-facing associate to serve as the first point of contact for financial center clients, uncover personal and small business banking needs, and connect customers with specialists for tailored solutions. You will assist clients with self-service transactions, support outbound outreach, and uphold regulatory requirements while building lasting relationships.

This role requires at least one year of sales experience, effective communication, and the

Qualifications

• Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment.
• Strong written and verbal communications skills.
• Commissioned notary or ability to obtain a notary commission within a few months of start date.

Responsibilities

• Serve as the first point of contact for financial center clients, helping uncover personal banking needs and connecting clients to specialists; deepen client relationships through platform services and provide exceptional client care.
• Assist, educate, and train clients on self-service transactions; ensure regulatory compliance and accuracy in day-to-day activities; manage client interactions with appropriate actions and follow-up.

Skills

Active Listening

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Relationship Building

Education

Associate’s Degree or Bachelor’s Degree in business, finance or a related field

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in the United States seeks a customer-facing associate to serve as the first point of contact for financial center clients, uncover personal and small business banking needs, and connect customers with specialists for tailored solutions. You will assist clients with self-service transactions, support outbound outreach, and uphold regulatory requirements while building lasting relationships.

This role requires at least one year of sales experience, effective communication, and the