Senior Client Relationship Banker

Bank of America; Bear (DE); On-site; USD 38,000 - 55,000; Full time

Job summary

Bank of America is seeking a frontline associate at a United States financial center. You will serve as the first point of contact for clients, uncover personal banking needs, offer suitable solutions, and connect clients to specialists.

You will deepen relationships through platform services and support self-service or transactional activities with exceptional client care. You will proactively connect with clients via outbound calls, follow up consistently, and ensure adherence to processes and

Qualifications

• Minimum of one year demonstrated sales experience in a relationship-oriented environment.
• Strong work ethic with results focus and client-centric mindset.
• Ability to learn and adapt to new information and technology platforms.
• Effective time management and multitasking abilities.
• Notary commission required or able to obtain within months of start date.
• Willing to work weekends and extended hours.

Responsibilities

• Provide consumer and small business solutions and guidance to clients.
• Educate clients on self-service transactions and digital tools.
• Leverage resources to optimize client experience and ensure accuracy.
• Follow established processes, laws, and guidelines in daily activities.
• Manage client interactions by taking appropriate actions and complying with regulatory requirements.

Skills

Active Listening

Customer Focus

Problem Solving

Relationship Building

Communication

Sales Experience

Time Management

Education

High School Diploma

Associate or Bachelor's Degree

Tools

Microsoft Office

Job description

Bank of America is seeking a frontline associate at a United States financial center. You will serve as the first point of contact for clients, uncover personal banking needs, offer suitable solutions, and connect clients to specialists.

You will deepen relationships through platform services and support self-service or transactional activities with exceptional client care. You will proactively connect with clients via outbound calls, follow up consistently, and ensure adherence to processes and