Client Relationship Advisor — Digital Banking

U.S. Bank; Los Angeles (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Parental Leave

401(k)

Vacation

Paid holidays

Adoption Assistance

Sick Leave

Job summary

U.S. Bank in Los Angeles seeks a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, delivering tailored banking guidance and promoting digital self-service options.

Open new accounts, process service requests, and educate clients on products while collaborating with branch teams to ensure an excellent client experience and compliant practices.

Qualifications

• High school diploma or equivalent is required.
• Retail banking experience is typically 3–4 years or equivalent training.
• Excellent client service, communication, and relationship skills.

Responsibilities

• Build and foster client relationships through proactive outreach and follow up.
• Engage and communicate effectively with clients to assess needs.
• Educate clients on banking products and digital self-service options.
• Open new accounts and process service requests.
• Collaborate with branch teammates to deliver operational excellence.

Skills

Relationship building

Client engagement

Policy knowledge

Customer service

Digital products

Digital mindset

Recommendations

Financial services

Education

High school diploma or equivalent

Job description

U.S. Bank in Los Angeles seeks a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, delivering tailored banking guidance and promoting digital self-service options.

Open new accounts, process service requests, and educate clients on products while collaborating with branch teams to ensure an excellent client experience and compliant practices.