Relationship Banker: Digital Banking Advisor

U.S. Bank; Los Angeles (CA); On-site; USD 66,449,000 - 81,234,000; Full time

Job summary

U.S. Bank in Los Angeles seeks a Relationship Banker to build trusted client relationships across in-person, appointments, and digital channels. You will assess customer needs, guide them on deposits/loans, and promote digital self‑service options to enhance the client experience.

This role requires NMLS registration and adherence to banking regulations. You will collaborate with branch colleagues to welcome customers and process accounts with accuracy.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience.

Responsibilities

• Build and foster client relationships through proactive outreach and follow-up.
• Engage clients via in-person, by appointment, and virtual channels.
• Educate clients on deposit and loan products and digital self-service tools.
• Open new consumer and business accounts and process service requests.
• Maintain knowledge of bank policies and support systems.

Skills

Relationship building

Customer service

Communication

Education

High school diploma or equivalent

NMLS licensing knowledge

Job description

U.S. Bank in Los Angeles seeks a Relationship Banker to build trusted client relationships across in-person, appointments, and digital channels. You will assess customer needs, guide them on deposits/loans, and promote digital self‑service options to enhance the client experience.

This role requires NMLS registration and adherence to banking regulations. You will collaborate with branch colleagues to welcome customers and process accounts with accuracy.