Client Relations Specialist

Market Value Southwest; New York (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Structured onboarding

Supportive and collaborative team

Employee recognition programs

Company and team activities

Established resources to support daily

Job summary

Market Value Southwest is seeking a Client Relations Assistant to help maintain positive client relationships through regular communication and organized follow-up. You will respond to inquiries, prepare materials, and ensure client needs are relayed to internal teams.

The role emphasizes personable, organized, and detail-oriented communication with both new and existing clients, supporting administrative tasks and cross-team coordination throughout the client lifecycle.

Qualifications

• Excellent verbal and written communication skills.
• Strong organization and attention to detail.
• Ability to manage multiple client conversations and follow-ups.

Responsibilities

• Provide day-to-day communication support for new and existing clients.
• Respond to routine client questions and information requests.
• Learn about client needs, preferences, and current account activity.
• Coordinate client appointments, calls, and meetings.
• Prepare information and materials for upcoming client conversations.
• Follow up with clients regarding outstanding information or next steps.
• Maintain accurate client contact and account information.
• Document important details from client conversations.
• Organize correspondence and client records.
• Support introductory communications for new clients.
• Coordinate client requests with internal teams.

Skills

Client communication

Organizational skills

Time management

Multitasking

Written communication

Customer service

Education

Associate’s or Bachelor’s degree in Business/Communications

Tools

CRM systems

Microsoft Office

Job description

Market Value Southwest is seeking a Client Relations Assistant to help maintain positive client relationships through regular communication and organized follow-up. You will respond to inquiries, prepare materials, and ensure client needs are relayed to internal teams.

The role emphasizes personable, organized, and detail-oriented communication with both new and existing clients, supporting administrative tasks and cross-team coordination throughout the client lifecycle.