Client Relations & Sales Support Lead

First Onsite Property Restoration; Carrollton (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

First Onsite Property Restoration in Texas is seeking a Client Relationship Manager to support the National Sales team, oversee client onboarding, and organize data for marketing plans and sales reporting. You will collaborate with the sales, marketing, and RFP teams to ensure branding consistency in all materials and events.

You will update Salesforce, manage client portals, and support travel up to 10% for disaster-site assignments, ensuring exceptional customer experiences and seamless

Qualifications

• Minimum of three years of experience in an administrative or sales support role.
• Proficient with the Microsoft Office suite and Salesforce.
• 3+ years of Restoration industry experience, preferred.

Responsibilities

• Deliver exceptional customer experience with a strong client focus
• Promptly address customer needs and elevate issues quickly
• Support and collaborate with the sales team, including National and Regional members to ensure a cohesive sales environment
• Participate in client meetings and assist with proposals and RFPs
• Ensure Salesforce (CRM) data is accurate and up to date
• Partner with Marketing to maintain brand consistency in presentations, collateral, and events
• Manage client portals and perform related administrative tasks (data entry, expense reports, event logistics)
• Travel up to 10%, including overnight and extended disaster site assignments as needed

Skills

Client focus

Administrative support

Team collaboration

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

Job description

First Onsite Property Restoration in Texas is seeking a Client Relationship Manager to support the National Sales team, oversee client onboarding, and organize data for marketing plans and sales reporting. You will collaborate with the sales, marketing, and RFP teams to ensure branding consistency in all materials and events.

You will update Salesforce, manage client portals, and support travel up to 10% for disaster-site assignments, ensuring exceptional customer experiences and seamless