Client Relations & Project Delivery Manager

Action Mailing & Printing Solutions; Liberty (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Action Mailing & Printing Solutions in Liberty, MO seeks a proactive Account Manager/Client Relations Specialist to deliver superior customer service and end-to-end project management for direct mail and print projects. You will partner withSales Executives to place orders, maintain documentation, and guide clients from kickoff to final delivery.

The role emphasizes timely communication, accurate data handling, and collaboration across production teams.

Qualifications

• Excellent time management and organization.
• Experience in print or direct mail is a plus.
• Strong communication and client-relations skills.
• Ability to manage multiple accounts and priorities.

Responsibilities

• Place project orders in our software system.
• Create and maintain project documentation.
• Collaborate with clients to define project objectives and strategies.
• Move projects through departments with clear instructions.
• Obtain data, proofs and approvals from clients.
• Ensure accurate shipping and billing information is captured.
• Answer questions, resolve issues and provide guidance.
• Identify opportunities for new business through client relationships.

Skills

Time management

Customer service

Communication

Team player

Independent work

Multitasking

Education

College degree or 2 years experience

Tools

CRM software

Microsoft Office

Job description

Action Mailing & Printing Solutions in Liberty, MO seeks a proactive Account Manager/Client Relations Specialist to deliver superior customer service and end-to-end project management for direct mail and print projects. You will partner withSales Executives to place orders, maintain documentation, and guide clients from kickoff to final delivery.

The role emphasizes timely communication, accurate data handling, and collaboration across production teams.