Account Manager

Direct Mail Solutions; Richmond (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

Direct Mail Solutions in Richmond, VA is seeking a Senior Account Manager to manage client relationships and ensure successful direct mail campaigns from start to finish.

The role emphasizes accuracy and strong English communication, with the ability to juggle multiple projects in a fast-paced environment. 3–5 years of relevant experience in marketing, printing, or direct mail is preferred.

Qualifications

• Excellent written and verbal communication skills in English.
• Ability to build and maintain client relationships.
• Strong ability to manage multiple tasks and priorities in a fast-paced environment.
• 3–5 years of experience in marketing, printing, or direct mail is preferred.

Responsibilities

• Oversee the full lifecycle of direct mail production from concept to mailout.
• Serve as the primary client contact and ensure campaigns meet objectives.
• Collaborate with the account services team to plan and execute production phases with precision.
• Proactively identify and resolve issues to keep projects on track.

Skills

Written comms

Interpersonal skills

Multitasking

English proficiency

Job description

Direct Mail Solutions is seeking a skilled and detail-oriented Senior Account Manager to join our team. This role is critical in managing client relationships and ensuring the successful execution of direct mail campaigns from start to finish.

Key Responsibilities

• Oversee the full lifecycle of direct mail production, including:
  
  
  
  • Art review
  
  
  • Printing coordination
  
  
  • Data processing and personalization
  
  
  • Mailing execution
  
  
  • Invoice reconciliation
  
  
  
  


• Serve as a primary point of contact for clients, ensuring campaigns meet objectives and expectations


• Collaborate closely with the account services team to plan and execute each phase of production with precision


• Proactively identify and resolve issues to keep projects on track

Qualifications

• Strong written communication and interpersonal skills in English


• Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment


• Comfortable handling frequent interruptions while maintaining accuracy and professionalism


• 3–5 years of relevant experience, ideally in marketing, printing, or direct mail industries

Salary: $60000 - $80000 per year