Account Manager

Direct Mail Solutions; Highland Springs (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

Direct Mail Solutions is looking for a skilled Senior Account Manager to oversee client relationships and manage direct mail campaigns from start to finish. You will be critical in coordinating every detail of the direct mail production process, ensuring that campaigns are executed flawlessly.

The ideal candidate will have 3–5 years of experience in marketing, printing, or direct mail industries, strong communication skills, and the ability to manage multiple tasks effectively in a fast-paced environment.

Qualifications

• 3–5 years of experience in marketing, printing, or direct mail industries.
• Ability to manage multiple tasks and prioritize effectively.
• Excellent written and verbal communication skills in English.

Responsibilities

• Oversee the full lifecycle of direct mail production.
• Act as primary contact for clients to meet campaign objectives.
• Collaborate with the account services team for precision in production.
• Identify and resolve issues proactively to keep projects on track.

Skills

Strong written communication skills

Interpersonal skills

Task management

Attention to detail

Job description

Direct Mail Solutions is seeking a skilled and detail-oriented Senior Account Manager to join our team. This role is critical in managing client relationships and ensuring the successful execution of direct mail campaigns from start to finish.

Key Responsibilities

• Oversee the full lifecycle of direct mail production, including:
  • Art review
  • Printing coordination
  • Data processing and personalization
  • Mailing execution
  • Invoice reconciliation
• Serve as a primary point of contact for clients, ensuring campaigns meet objectives and expectations
• Collaborate closely with the account services team to plan and execute each phase of production with precision
• Proactively identify and resolve issues to keep projects on track

Qualifications

• Strong written communication and interpersonal skills in English
• Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Comfortable handling frequent interruptions while maintaining accuracy and professionalism
• 3–5 years of relevant experience, ideally in marketing, printing, or direct mail industries