Client Relations & Office Coordinator — On-site (Reno)

Realty Boulevard- Sales & Management; Reno (NV); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental, Vision, Life

Bonuses

Career development

Job summary

ICG in Reno, NV is seeking a Client Relations & Office Coordinator to be the first point of contact for clients and teams. You will deliver warm, professional service while managing busy schedules, leads, calls, and follow-ups.

The role emphasizes ownership, reliability, and high-level customer service. You’ll support office operations, calendar coordination, data entry, and marketing tasks as needed. This is an in-person, full-time role with a schedule that includes standard business hours.

Qualifications

• Previous experience in a fast-paced office, administrative, customer service, or client relations environment preferred.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Strong attention to detail.
• Comfortable managing multiple responsibilities at once.
• Proficient with Google Workspace, including Gmail, Docs, Sheets, and Drive.
• Comfortable learning new software, CRM/project management systems, and technology.
• Professional phone and email etiquette.

Responsibilities

• Create a welcoming and professional experience for every client, vendor, and visitor.
• Answer and direct calls using a multi-line phone system.
• Respond to incoming client inquiries, emails, and appointment requests.
• Receive and help manage new leads.
• Gather initial information from prospective clients and route leads appropriately.
• Schedule appointments, site visits, meetings, and follow-ups.
• Maintain calendar coordination for multiple team members.
• Enter and maintain accurate client and project information.
• Complete data entry and maintain organized records.
• Track assigned tasks and follow-ups through completion.
• Assist with internal communication between office and field teams.
• Provide general administrative and office support.

Skills

Self-starter

Customer service

Communication

Organization

Multitasking

Follow-through

Tech-savvy

Dependable

Team player

Proactive

Tools

Google Workspace

CRM systems

Phone system

Job description

ICG in Reno, NV is seeking a Client Relations & Office Coordinator to be the first point of contact for clients and teams. You will deliver warm, professional service while managing busy schedules, leads, calls, and follow-ups.

The role emphasizes ownership, reliability, and high-level customer service. You’ll support office operations, calendar coordination, data entry, and marketing tasks as needed. This is an in-person, full-time role with a schedule that includes standard business hours.