Client Relations Manager

PDI HEALTH (Preventive Diagnostics); Vineland (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in mobile radiology services is seeking a Client Relations Manager in Vineland, NJ. The role involves building and maintaining client relationships, ensuring satisfaction and coordination of services. Candidates should possess a Bachelor’s degree, excellent communication skills, and experience in the healthcare sector is a plus.

Qualifications

• Bachelor’s Degree or equivalent experience required.
• Excellent written and verbal communication skills with high emotional intelligence.
• Valid driver’s license and good driving record.

Responsibilities

• Build strong relationships and work closely with existing clients.
• Coordinate with operations to meet client needs and expectations.
• Attend tradeshows, networking events, and industry forums.

Skills

Communication

Customer Service

Organizational Skills

Time Management

Emotional Intelligence

Education

Bachelor’s Degree or equivalent experience

Tools

MS Office

CRM systems

Job description

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PDI Health is a premier national provider of mobile radiology services, dedicated to delivering high-quality, convenient, and reliable diagnostic imaging solutions. Our comprehensive services include X-rays, ultrasounds, echocardiograms, and EKGs, tailored to meet the needs of our clients and patients.

As an industry leader, we are committed to excellence, ensuring a seamless and dependable experience for all stakeholders. Our services cater to diverse settings, including nursing facilities, assisted living communities, hospice care, private residences, correctional facilities, and more.

At PDI Health, we take pride in our mission to provide exceptional mobile diagnostic services that prioritize patient care and support the evolving needs of the healthcare industry.

If you like variety in your day, have a natural ability and desire to socialize and network, are self-sufficient, and take pride in your work, this may just be the role for you!

The Client Relations and Development Manager is responsible for building and maintaining strong, long-lasting relationships with clients and potential clients, understanding their business objectives and needs. They work with the PDI team to ensure clients receive the highest level of care and that new business is onboarded seamlessly and successfully to foster long-term growth.

TASKS AND RESPONSIBILITIES:

Client Management:

• Build strong relationships and work closely with existing clients to understand their needs and ensure satisfaction.
• Coordinate with operations to meet client needs and expectations.
• Visit clients regularly, meeting standards established by PDI.
• Attend all client meetings, quarterly QA’s, events, etc., at client’s request.
• Provide training, in-services, and communication to clients on procedures and processes.
• Respond to questions, inquiries, and issues from clients.
• Handle onboarding tasks for new clients, including setup and training.

Client Management and Development:

• Attend tradeshows, networking events, and industry forums.
• Engage with industry trade associations and groups.
• Support the customer/prospect experience by collaborating with the PDI team.
• Manage client and prospect activity in CRM, keeping information current.
• Understand the market, including prospects, competitors, and vendors.
• Stay updated on industry trends impacting the organization.

Qualifications:

• Bachelor’s Degree or equivalent experience
• Excellent written and verbal communication skills with high emotional intelligence
• Valid driver’s license and good driving record
• Proficient with computers, MS Office, and CRM systems
• Self-motivated, able to work independently and in teams
• Strong organizational, time management, and customer service skills
• Experience in Mobile Radiology, clinical background, or Long Term Care industry is a plus

#exec

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales, General Business, and Education

Industries

• Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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