Client Relations & Growth Account Manager

Wallace Finance; Albertville (AL); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan with company match

Paid holidays and vacation

Monthly bonus opportunities

Job summary

Wallace Finance is seeking an Account Manager who provides friendly, professional customer service and supports loan operations at our Alabama branches.

As a key member of the team, you will handle loan payments, prepare documents, and maintain positive relationships with customers while meeting branch standards. Occasional travel may be required.

Full-time employment offers benefits including health coverage and a 401(k) plan, with monthly bonus opportunities to recognize performance.

Qualifications

• Experience in customer service roles.
• Strong communication and interpersonal skills.
• Ability to handle loan payments and documents.

Responsibilities

• Providing quick and friendly customer service in person or over the phone.
• Preparing loan documents and managing the application process.
• Creating and maintaining positive customer relationships and loan status follow-up.
• Contacting customers about overdue payments and assisting repayment plans.
• Partnering with Management to maintain branch standards and grow the business.

Skills

Customer service

Account management

Communication skills

Job description

Wallace Finance is seeking an Account Manager who provides friendly, professional customer service and supports loan operations at our Alabama branches.

As a key member of the team, you will handle loan payments, prepare documents, and maintain positive relationships with customers while meeting branch standards. Occasional travel may be required.

Full-time employment offers benefits including health coverage and a 401(k) plan, with monthly bonus opportunities to recognize performance.