Client Relations Advocate – Insurance Support

State Farm Agent; Burbank (CA); On-site; USD 35,817 - 41,328; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Burbank, California is seeking a Customer Relations Representative to enhance customer experiences. Your role involves managing inquiries, maintaining records, and coordinating with team members to ensure client satisfaction.

The ideal candidate has strong communication skills, experience in customer service, and the ability to handle stressful situations. Bilingual speakers in Spanish or Armenian are preferred. This position offers competitive salary and performance bonuses.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Strong communication and problem-solving skills.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Bilingual in Spanish or Armenian

Job description

State Farm Agent in Burbank, California is seeking a Customer Relations Representative to enhance customer experiences. Your role involves managing inquiries, maintaining records, and coordinating with team members to ensure client satisfaction.

The ideal candidate has strong communication skills, experience in customer service, and the ability to handle stressful situations. Bilingual speakers in Spanish or Armenian are preferred. This position offers competitive salary and performance bonuses.