Insurance Account Associate — Client Relations & Claims

State Farm Agent; Burbank (CA); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Burbank is hiring an Account Associate. In this role, you will manage customer accounts, assist with policy changes, and process insurance claims, ensuring excellent service and timely support.

The position offers a competitive salary ranging from $52,000 to $74,000, along with performance bonuses and opportunities for advancement. Applicants with strong organizational skills and bilingual capabilities in Spanish or Armenian are preferred.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish or Armenian preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Bilingual Spanish

Bilingual Armenian

Job description

State Farm Agent in Burbank is hiring an Account Associate. In this role, you will manage customer accounts, assist with policy changes, and process insurance claims, ensuring excellent service and timely support.

The position offers a competitive salary ranging from $52,000 to $74,000, along with performance bonuses and opportunities for advancement. Applicants with strong organizational skills and bilingual capabilities in Spanish or Armenian are preferred.