Customer Relations Specialist - Insurance | Flexible Schedule

Pogos Ichmelyan - State Farm Agent; Glendale (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Pogos Ichmelyan - State Farm Agent in Glendale, California is seeking a Customer Relations Representative to enhance client experiences and support agency growth. This role involves managing customer inquiries, coordinating with team members, and addressing community needs.

The ideal candidate should have strong communication skills, a customer-focused attitude, and the ability to handle stress. Opportunities for advancement based on performance and a supportive work environment are highlighted.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Armenian preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Bilingual Armenian

Job description

Pogos Ichmelyan - State Farm Agent in Glendale, California is seeking a Customer Relations Representative to enhance client experiences and support agency growth. This role involves managing customer inquiries, coordinating with team members, and addressing community needs.

The ideal candidate should have strong communication skills, a customer-focused attitude, and the ability to handle stress. Opportunities for advancement based on performance and a supportive work environment are highlighted.