Insurance Office Receptionist – Growth & Customer Care

State Farm Agent; Burbank (CA); On-site; USD 35,817 - 41,328; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Burbank, California is seeking a dedicated Receptionist - State Farm Agent Team Member. The ideal candidate will be highly organized, detail-oriented, and ready to contribute to a positive workplace. Responsibilities include greeting customers, managing appointments, and engaging in sales conversations.

Qualifications include experience in customer service, strong communication skills, and basic computer abilities. The position offers a competitive salary with benefits and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish or Armenian preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation engagement

Basic computer skills

Bilingual (Spanish or Armenian)

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent in Burbank, California is seeking a dedicated Receptionist - State Farm Agent Team Member. The ideal candidate will be highly organized, detail-oriented, and ready to contribute to a positive workplace. Responsibilities include greeting customers, managing appointments, and engaging in sales conversations.

Qualifications include experience in customer service, strong communication skills, and basic computer abilities. The position offers a competitive salary with benefits and opportunities for advancement.