Client Relations / Accounts Manager

Wyvowardco; Gig Harbor, Northern (WA, KY); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Retirement savings plan

Paid time off

Job summary

EWaste Pro Inc. in Gig Harbor, WA is seeking a Client Relations / Accounts Manager to lead client relationships, manage accounts, and monitor online marketplaces to drive growth.

You will coordinate across departments, prepare financial reports, and deliver insights on market trends, while upholding data security and sustainability commitments.

The role requires a Bachelor's degree and at least five years of experience in client relations, with strong communication and CRM skills.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Finance, or related field.
• Minimum of 5 years of experience in client relations or account management.
• Experience in IT or electronics recycling preferred.
• Proficient in CRM and financial management systems.
• Strong communication and negotiation skills.

Responsibilities

• Develop and maintain relationships with existing clients.
• Identify and pursue new business opportunities.
• Serve as primary contact for client inquiries.
• Monitor online marketplaces and manage administrative accounts.
• Provide regular updates on client activities and market trends.
• Coordinate with other departments to ensure seamless service delivery.

Skills

Client relationship management

Communication

Negotiation

Analytical thinking

Team collaboration

Education

Bachelor's degree

Tools

CRM software

Job description

About EWaste Pro Inc.:

EWaste Pro Inc. is an IT Asset Disposition company located in GigHarbor, WA. We specialize in refurbishing and recycling computers and other electronics. Ourmission is to provide sustainable solutions for e-waste management, ensuring data security andenvironmental responsibility. We serve both retail and wholesale clients, offering high-qualityrefurbished electronics.

Position Overview:

The Client Relations / Accounts Manager will be responsible for managing relationships with clients, including organizations and individuals. This role includes monitoringonline marketplaces and managing administrative accounts. The ideal candidate will work closely with the management team to ensure client satisfaction and drive business growth.

Key Responsibilities:

• Develop and maintain strong relationships with existing clients, ensuring high levels ofcustomer satisfaction and retention.
• Identify and pursue new business opportunities to expand the client base.
• Serve as the primary point of contact for client inquiries, issues, and requests.
• Monitor and analyze online marketing campaigns to enhance brand visibility and drivesales.
• Manage client accounts, including invoicing, payments, and financial reporting.
• Collaborate with the management team to develop and implement strategies for clientengagement and business development.
• Provide regular updates and reports on client activities, market trends, and accountperformance.
• Address client concerns promptly and effectively, ensuring timely resolution of issues.
• Coordinate with other departments to ensure seamless service delivery and clientsatisfaction.
• Stay informed about industry trends, competitive landscape, and emerging technologiesrelevant to e-waste management.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
• Minimum of 5 years of experience in client relations, account management, or sales,preferably in the IT or electronics recycling industry.
• Proven track record of managing client accounts and driving business growth.
• Strong knowledge of online marketing strategies and tools.
• Excellent communication, negotiation, and interpersonal skills.
• Proficient in CRM software and financial management systems.
• Strong analytical and problem-solving abilities.
• Ability to work collaboratively with a team and manage multiple tasks simultaneously.
• High level of integrity and commitment to client satisfaction.
• Competitive salary and performance-based bonuses.
• Retirement savings plan with company match.
• Paid time off and holidays.

Equal Opportunity Employer:

EWaste Pro Inc. is an equal opportunity employer. We celebratediversity and are committed to creating an inclusive environment for all employees.