Client Relations Account Manager — Growth & Partnerships

City Wide Facility Solutions Houston

Baton Rouge (LA)

On-site

USD 52,000 - 78,000

Full time

2 days ago

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings

Professional development

Mileage reimbursement

Travel support

Casual work environment

Job summary

City Wide Facility Solutions of South Louisiana is seeking an Account Manager in Baton Rouge to be the primary contact for key client accounts, driving exceptional service and building lasting partnerships. You will lead relationship management, coordinate service delivery, and collaborate with sales & operations to identify growth opportunities.

The role emphasizes travel, strong communication, and a solution-driven mindset to maximize client value and profitability.

Qualifications

Bachelor’s degree in Business, Sales, or a related field preferred.
Proven experience in account management, client services, or a related role.
Strong communication, presentation, and interpersonal skills.
Excellent listening and negotiation abilities.
Ability to manage multiple accounts and priorities with strong attention to detail.
Experience working with CRM systems is a plus.
Demonstrated ability to influence stakeholders at all levels, including executive leadership.
Willingness to travel as needed.

Responsibilities

Serve as the lead contact for all assigned client accounts.
Build and maintain strong, positive relationships with clients.
Address client concerns promptly and ensure a high level of satisfaction.
Identify and pursue opportunities to expand services within existing accounts.
Develop new business opportunities and support contract negotiations.
Maximize profitability while delivering value to clients.
Partner closely with sales and operations teams to meet and exceed client expectations.
Ensure clients remain engaged, informed, and satisfied with services.
Coordinate and ensure the timely and successful delivery of solutions.
Align services with client needs, objectives, and expectations.