Account Manager: Client Retention & Growth

Family Resource Group, Inc; Baton Rouge (LA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Growth opportunities

Collaborative team

Job summary

Family Resource Group, Inc. is seeking an Account Manager in Baton Rouge to manage an existing book of business, maintain strong client relationships, and ensure timely renewals.

The role emphasizes servicing current advertisers and identifying opportunities to expand partnerships with FRG’s offerings. As an inside account manager, you will collaborate with cross-functional teams to fulfill client commitments, protect revenue, and support client success across FRG’s publications, digital

Qualifications

• Previous experience in account management, advertising sales, media sales, customer success, client services, or a related role preferred.
• Strong communication and interpersonal skills.
• Ability to manage a large number of client relationships and deadlines.

Responsibilities

• Manage an assigned portfolio, or book of business, of existing FRG advertisers and clients.
• Build and maintain strong, long-term relationships with assigned accounts and renewals.
• Identify opportunities to increase client investment through upsells and additional products or services.
• Coordinate with production, marketing, client success, accounting, and other internal departments to ensure client commitments are fulfilled on time.
• Monitor upcoming contract expirations, campaigns, and renewal opportunities.

Skills

Account management

Advertising sales

Media sales

Customer success

Client services

Job description

Family Resource Group, Inc. is seeking an Account Manager in Baton Rouge to manage an existing book of business, maintain strong client relationships, and ensure timely renewals.

The role emphasizes servicing current advertisers and identifying opportunities to expand partnerships with FRG’s offerings. As an inside account manager, you will collaborate with cross-functional teams to fulfill client commitments, protect revenue, and support client success across FRG’s publications, digital