Account Manager-Client Relations

City Wide Facility Solutions Houston; Baton Rouge (LA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings

Professional development

Mileage reimbursement

Travel support

Casual work environment

Job summary

City Wide Facility Solutions of South Louisiana is seeking an Account Manager in Baton Rouge to be the primary contact for key client accounts, driving exceptional service and building lasting partnerships. You will lead relationship management, coordinate service delivery, and collaborate with sales & operations to identify growth opportunities.

The role emphasizes travel, strong communication, and a solution-driven mindset to maximize client value and profitability.

Qualifications

• Bachelor’s degree in Business, Sales, or a related field preferred.
• Proven experience in account management, client services, or a related role.
• Strong communication, presentation, and interpersonal skills.
• Excellent listening and negotiation abilities.
• Ability to manage multiple accounts and priorities with strong attention to detail.
• Experience working with CRM systems is a plus.
• Demonstrated ability to influence stakeholders at all levels, including executive leadership.
• Willingness to travel as needed.

Responsibilities

• Serve as the lead contact for all assigned client accounts.
• Build and maintain strong, positive relationships with clients.
• Address client concerns promptly and ensure a high level of satisfaction.
• Identify and pursue opportunities to expand services within existing accounts.
• Develop new business opportunities and support contract negotiations.
• Maximize profitability while delivering value to clients.
• Partner closely with sales and operations teams to meet and exceed client expectations.
• Ensure clients remain engaged, informed, and satisfied with services.
• Coordinate and ensure the timely and successful delivery of solutions.
• Align services with client needs, objectives, and expectations.

Skills

Client relations

Communication

Negotiation

Time management

Stakeholder influence

Travel readiness

Problem solving

Education

Bachelor's degree in Business or related

Tools

CRM systems

Job description

Account Manager – Baton Rouge, LA

City Wide Facility Solutions of South Louisiana

City Wide Facility Solutions of South Louisiana is seeking a driven and relationship-focused

Account Manager – Baton Rouge, LA

City Wide Facility Solutions of South Louisiana

City Wide Facility Solutions of South Louisiana is seeking a driven and relationship-focused Account Manager to join our team in our Baton Rouge office. This individual will serve as the primary point of contact for key client accounts, ensuring exceptional service delivery while building long-term, trusted partnerships.

This is a high-impact role where success is defined by your ability to strengthen client relationships, proactively solve problems, and identify opportunities for growth within both existing and new accounts.

Key Responsibilities

Client Relationship Management

• Serve as the lead contact for all assigned client accounts
• Build and maintain strong, positive relationships with clients
• Address client concerns promptly and ensure a high level of satisfaction

Account Growth & Revenue Development

• Identify and pursue opportunities to expand services within existing accounts
• Develop new business opportunities and support contract negotiations
• Maximize profitability while delivering value to clients

Cross-Functional Collaboration

• Partner closely with sales and operations teams to meet and exceed client expectations
• Ensure clients remain engaged, informed, and satisfied with services

Service Delivery Oversight

• Coordinate and ensure the timely and successful delivery of solutions
• Align services with client needs, objectives, and expectations

Qualifications

• Bachelor’s degree in Business, Sales, or a related field preferred
• Proven experience in account management, client services, or a related role
• Strong communication, presentation, and interpersonal skills
• Excellent listening and negotiation abilities
• Ability to manage multiple accounts and priorities with strong attention to detail
• Experience working with CRM systems is a plus
• Demonstrated ability to influence stakeholders at all levels, including executive leadership
• Willingness to travel as needed

About City Wide Facility Solutions

City Wide Facility Solutions is a leader in the building maintenance industry, dedicated to helping businesses maintain clean, safe, and productive environments. Our mission is to create a ripple effect by positively impacting the people and communities we serve.

We foster a collaborative, fast-paced work environment where employees are empowered to grow, take ownership, and make a meaningful impact.

What We Offer

• Competitive base salary + commission opportunities
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings options
• Ongoing training and professional development

Additional Perks

• Supportive and team-oriented culture
• Career growth opportunities
• Business casual work environment
• Mileage reimbursement and travel support

If you are a motivated professional who thrives on building relationships, driving results, and delivering exceptional client experiences, we encourage you to apply and grow with us at City Wide Facility Solutions.