Client Project Coordinator — On‑Site Impact & Coordination

Pace® Analytical Services; Indiana (PA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401K retirement savings plan

Paid time off

Job summary

Pace® Analytical Services is hiring a Client Project Coordinator on-site to support project management and client intake processes. You will liaise between project management and sample receiving to ensure smooth setup, login, and execution of client work.

The role requires a Bachelor’s degree and at least 1 year of customer service experience. You will coordinate forms, schedules, and communication with clients and Pace® teams to drive project success and client satisfaction.

Qualifications

• Bachelor’s degree in business administration, chemistry, biology, or a closely related field.
• One (1) year of customer service experience.
• Or an equivalent combination of education, training, and experience.
• Well-organized with strong attention to detail and task prioritization.

Responsibilities

• Oversee, review, complete, and process project management forms, documents, databases, and related information
• Serve as a liaison for client project needs, providing guidance and recommended actions to internal Pace® teams to ensure successful project setup
• Direct client calls and requests to the appropriate Project Manager for follow-up
• Schedule and enter bottle orders into the container order system based on client sample needs
• Review login dashboards and update information and confirmations as needed
• Assist with project management and cross-functional initiatives, including budgets, timelines, materials, staffing, and project requirements
• Interpret and apply department policies and procedures; assist with compliance to applicable laws, rules, and regulations with guidance as needed
• Contribute to departmental efficiency by offering suggestions for improvements
• Promote Pace’s mission through professional, courteous, and cooperative interactions with clients and coworkers

Skills

Customer service experience

Education

Bachelor’s degree in business administration, chemistry, biology, or a closely related field

Job description

Pace® Analytical Services is hiring a Client Project Coordinator on-site to support project management and client intake processes. You will liaise between project management and sample receiving to ensure smooth setup, login, and execution of client work.

The role requires a Bachelor’s degree and at least 1 year of customer service experience. You will coordinate forms, schedules, and communication with clients and Pace® teams to drive project success and client satisfaction.