Client & Project Coordinator — Detail-Driven Leader

Sun Valley Landscaping; Omaha (NE); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Paid holidays

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

IRA match

Work Lab program

Parental leave

Bereavement leave

Wellness reimbursement

Company culture

Job summary

Sun Valley Landscaping is seeking a full-time Client and Project Coordinator to be the first contact for clients and to support sales and landscape project teams. You will qualify incoming leads, coordinate design-build appointments, and manage details for production including material orders and utility locates.

The role also handles project coordination, office administration, and seasonal snow dispatch. Strong organization, attention to detail, and bilingual English/Spanish abilities are

Qualifications

• 3+ years of administrative coordination, project support, scheduling, logistics or operations experience.
• Demonstrated ability to manage multiple competing priorities and follow assignments through to completion.
• Exceptional accuracy and attention to detail, especially with dates, quantities, addresses and written documentation.
• Tech savvy with O365, CRM, ChatGPT, Aspire, and operations platforms.
• Excellent written and verbal communication skills.
• Bilingual in English and Spanish strongly preferred.

Responsibilities

• Serve as the first point of contact for incoming calls, emails and website inquiries.
• Qualify new leads and route them to the appropriate division or salesperson.
• Schedule and confirm design-build sales appointments.
• Maintain accurate lead, appointment and client information in the CRM.
• Send appointment confirmations, reminders and salesperson information.
• Respond to client questions and coordinate follow-up with the appropriate team member.
• Coordinate material ordering, delivery and staging for upcoming projects.
• Confirm materials are ordered accurately and available before scheduled project starts.
• Call in utility locates and coordinate permits, dumpsters, portable restrooms and other project requirements.
• Maintain the internal equipment and material delivery schedule.
• Communicate scheduling and delivery information to suppliers and internal teams.
• Own Aspire work-ticket administration, including time-entry review and material allocation.
• Communicate approved project schedule updates to clients.
• Send client surveys and complete follow-up calls for designated projects.
• Run snow dispatch during the winter months.
• Manage fleet defect reporting from crews utilizing fleet software.
• Maintain and produce operational reporting for directors and managers.
• Monitor and reorder designated office, safety, PPE, shop, yard and break-room supplies.
• Support employee events and company administrative projects.
• Maintain a professional, organized and welcoming front-office environment.
• Assist other departments during seasonal peaks as priorities allow.

Skills

Administrative coordination

Scheduling

Logistics

Operations experience

Bilingual (English/Spanish)

Written and verbal communication

Tools

O365

CRM

ChatGPT

Aspire

Job description

Sun Valley Landscaping is seeking a full-time Client and Project Coordinator to be the first contact for clients and to support sales and landscape project teams. You will qualify incoming leads, coordinate design-build appointments, and manage details for production including material orders and utility locates.

The role also handles project coordination, office administration, and seasonal snow dispatch. Strong organization, attention to detail, and bilingual English/Spanish abilities are