Client Payroll Lead: End-to-End & Strategy

Rkl Llp; Lancaster (Lancaster County); Hybrid; USD 70,000 - 80,000; Full time

Job summary

RKL LLP is seeking a Client Payroll Senior Specialist to independently manage end-to-end payroll delivery for an assigned portfolio of clients within the Virtual Workforce Strategies consulting practice. The role serves as the primary day-to-day client contact, processes complex payrolls, researches payroll and tax issues, reconciles payroll results, and coordinates quarter-end and year-end activities.

The Senior Specialist applies sound judgment to resolve payroll discrepancies, manage

Qualifications

• Associate degree in accounting, business, HR, or a related field, or equivalent combination of education and relevant experience.
• Three or more years of payroll-processing experience, including responsibility for full-cycle payroll.
• Fundamental Payroll Certification or Certified Payroll Professional designation.
• Must have valid driver’s license.

Responsibilities

• Accurately and timely process payrolls for assigned clients, ensuring all calculations are correct.
• Assist with the setup and integration of new payroll clients, ensuring a smooth transition and accurate implementation of payroll services.
• Provide support in responding to and resolving tax notices, ensuring that all issues are addressed promptly and accurately.
• Ensure accurate and timely processing of payroll updates including new hires, terminations and changes to payrates.
• Ensure proper processing of payroll deductions for taxes, benefits, and other deductions.
• Maintain client and employee data.
• Provide on-going training and education to clients regarding the online service model and technologies.
• Resolve complex payroll issues promptly while maintaining a high level of client service.
• Supervise and mentor junior team members, providing training as needed to ensure the team’s growth and development.
• Participate in strategic planning regarding payroll operations and suggest improvements to procedures and processes.
• Provide timely and high-quality service to meet and exceed client expectations and perform research on projects as needed.
• Research and resolve client inquiries.
• Review year-end and quarterly payroll tax reporting (941, W-2, W-2c, etc.)
• Develop and maintain expert knowledge in payroll regulations at the federal, state and local level.
• Take initiative to understand and apply available resources and appropriate guidance and policies.
• Participate in continuous learning activities and active research to improve and develop technical expertise; apply learned concepts.

Skills

Payroll management

Organizational skills

Multitasking

Communication skills

Analytical skills

Autonomy

Attention to detail

Education

Associate degree (accounting/HR-related)

Payroll processing experience (3+ years)

FPC/CPP designation

Valid driver’s license

Job description

RKL LLP is seeking a Client Payroll Senior Specialist to independently manage end-to-end payroll delivery for an assigned portfolio of clients within the Virtual Workforce Strategies consulting practice. The role serves as the primary day-to-day client contact, processes complex payrolls, researches payroll and tax issues, reconciles payroll results, and coordinates quarter-end and year-end activities.

The Senior Specialist applies sound judgment to resolve payroll discrepancies, manage