Client Payments Operations Lead

Scotiabank; Dallas (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Scotiabank in the United States seeks a Senior Manager, Client Payments Support to lead the Client Support & Payments Support functions within Global Transaction Banking. You will shape operating models, governance, and risk management for deposits, payments, liquidity management, and commercial card products.

You will partner with product, technology, and risk teams to deliver efficient operations, strong controls, and client-focused service while advancing payment modernization initiatives and

Qualifications

• Bachelor's degree in Finance, Business Administration, Accounting, Economics, Information Systems, or related discipline preferred.
• 7–12 years of progressive experience in Transaction Banking, Treasury Management, Payments, or related financial services disciplines with leadership experience.

Responsibilities

• Leads establishment and management of a client support function for Deposit, Payments, Liquidity Management and other Cash Management products.
• Develops, implements, and maintains scalable operating models, service frameworks, and governance standards.
• Oversees Payments Support for processing, control, and support of exception payment activities across platforms.
• Leads development and execution of operational frameworks supporting payment clearing and future capabilities.
• Drive governance centralization for industry testing, payment certifications, network changes, and strategic payment programs.

Skills

Leadership

Strategic planning

Communication skills

Analytical thinking

Executive presentation skills

Education

Bachelor's degree (Finance/Business/Accounting/Economics/IS)

Tools

Microsoft Office

Dashboard tools

Reporting tools

Job description

Scotiabank in the United States seeks a Senior Manager, Client Payments Support to lead the Client Support & Payments Support functions within Global Transaction Banking. You will shape operating models, governance, and risk management for deposits, payments, liquidity management, and commercial card products.

You will partner with product, technology, and risk teams to deliver efficient operations, strong controls, and client-focused service while advancing payment modernization initiatives and