Client Executive Team Lead – Payments Solutions Growth

U.S. Bank; Denver (CO); On-site; USD 150,000 - 176,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Short/Long-term disability insurance

Paid vacation

401(k) retirement plan

Paid holidays

Parental leave

Job summary

U.S. Bank is seeking a Client Executive Team Leader to guide a high-performing team delivering proactive advisory support across payments, treasury, merchant, and related capabilities.

The role partners with Sales, Product, Risk, Compliance, Legal, and Finance to ensure seamless client delivery and sustained loyalty. Responsibilities include coaching a client-facing team, managing performance, and driving organic growth while maintaining strong governance and risk awareness across client

Qualifications

• Requires strong leadership, coaching, communication, and relationship management skills.
• Demonstrated ability to manage, develop, and motivate a client-facing team in a complex, matrixed financial services environment.
• Must have a client-focused, solutions-oriented mindset with ability to influence across teams, resolve complex issues, and drive accountability without direct authority over all stakeholders.

Responsibilities

• Lead, coach, and manage a team of Payment Solution Sales Client Executives responsible for key client relationships and end-to-end client experience.
• Establish clear expectations, performance standards, and accountability for client coverage, relationship management, service quality, and disciplined execution.
• Oversee the end-to-end client experience across assigned portfolios, ensuring consistent delivery, proactive engagement, and strong relationship health.
• Provide guidance on complex client situations, escalations, service gaps, and relationship risks ensuring timely resolution and a high-quality client experience.

Skills

Leadership

Coaching

Relationship management

Communication

Risk management

Governance

Job description

U.S. Bank is seeking a Client Executive Team Leader to guide a high-performing team delivering proactive advisory support across payments, treasury, merchant, and related capabilities.

The role partners with Sales, Product, Risk, Compliance, Legal, and Finance to ensure seamless client delivery and sustained loyalty. Responsibilities include coaching a client-facing team, managing performance, and driving organic growth while maintaining strong governance and risk awareness across client