Client Partner

Iris Software Inc.; New York (NY); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive base salary

Performance incentives

Benefits

Job summary

Iris Software is seeking a Client Partner in Edison, NJ, hybrid role with travel to client sites. You will own revenue, growth and relationship health for strategic accounts in ManLog, Hi-Tech and CPG, while shaping digital transformation programs.

You will lead proposals, renewals and SOW negotiations, target new logos, expand wallet share, and build multi-year relationships with executive sponsors. Relocation to the Edison, NJ area is expected for this role.

Qualifications

• 12+ years of experience in IT services, including at least 8 years as a Client Partner.
• Proven new logo acquisition in Manufacturing & Logistics, Hi-Tech or CPG, with multiple enterprise logos won.
• Proven record of growing dormant accounts.
• Experience selling and governing digital services: application development and modernization, cloud, data & analytics, AI/ML, automation, QA.
• Strong C-suite presence, negotiation and commercial structuring skills (T&M, fixed price, managed services).
• Based in or willing to relocate to the Edison, NJ area.

Responsibilities

• Own the revenue, growth and relationship health for a portfolio across Manufacturing & Logistics, Hi-Tech and CPG.
• Win new logos and grow existing accounts into multi-service relationships.
• Shape digital transformation programs and ensure Iris delivers on them.
• Lead proposals, renewals and SOW negotiations through to signature.
• Identify, target and win new clients; build hunting lists and run multi-touch campaigns.
• Lead end-to-end pursuits: qualification, discovery, solution shaping, orals, pricing and close.
• Land engagements and convert them into multi-year strategic relationships.
• Be the trusted advisor to CIOs, CTOs, CDOs and business heads.

Skills

C-suite presence

Negotiation

Strategic account planning

Sales leadership

Relationship management

Education

Bachelor's degree in engineering, computer science or business

MBA or equivalent

Job description

Client Partner – Manufacturing & Logistics, Hi-Tech, CPG

Iris Software · Edison, NJ

Role overview

Title - Client Partner

Company- Iris Software

Verticals - Manufacturing & Logistics (ManLog), Hi-Tech, Consumer Packaged Goods (CPG)

Location - Edison, NJ (hybrid, with travel to client sites)

Type - Full-time

About the role

The Client Partner owns revenue, growth and relationship health for a portfolio of strategic accounts across Manufacturing & Logistics, Hi-Tech and CPG. You act as the senior point of accountability for each client, from the C-suite down to delivery teams.

The mandate is twofold: win new logos in these verticals, and grow existing accounts into multi-million-dollar, multi-service relationships. That means shaping digital transformation programs in application development, cloud, data & analytics, AI and automation, and quality engineering, then making sure Iris delivers on them.

Key responsibilities

Account growth and P&L

• Own the P&L, revenue targets and margin for assigned ManLog, Hi-Tech and CPG accounts.
• Build and run annual account plans with whitespace analysis, target buyers and pipeline goals.
• Expand wallet share by cross-selling Iris services: app modernization, cloud, data & AI, automation and quality engineering.
• Lead proactive proposals, renewals and SOW negotiations through to signature.
• Identify, target and win new clients across ManLog, Hi-Tech and CPG.
• Build a named-account hunting list and run multi-touch campaigns with marketing and inside sales.
• Lead pursuits end to end: qualification, discovery, solution shaping, orals, pricing and close.
• Land with focused initial engagements and convert them into strategic, multi-year relationships.

Client relationships

• Be the trusted advisor to CIOs, CTOs, CDOs and business heads such as supply chain, operations and commercial leaders.
• Map and broaden relationships across business units, procurement and IT.
• Run quarterly business reviews and executive steering meetings.

Solutioning and industry insight

• Bring industry point of view: smart factory, IIoT, supply chain visibility, warehouse and transportation systems, e-commerce, DTC, revenue growth management, product engineering.
• Partner with practice heads, solution architects and alliance teams (hyperscalers, ERP, data platforms) to shape winning solutions.
• Identify AI and GenAI use cases that tie to measurable client outcomes.

Required qualifications

• 12+ years of total experience in IT services, including at least 8 years as a Client Partner.
• Proven new logo acquisition in Manufacturing & Logistics, Hi-Tech or CPG, with multiple enterprise logos won and scaled.
• Proven record of growing dormant accounts.
• Experience selling and governing digital services: application development and modernization, cloud, data & analytics, AI/ML, automation, QA.
• Strong C-suite presence, negotiation and commercial structuring skills (T&M, fixed price, managed services).
• Bachelor's degree in engineering, computer science or business.
• Based in or willing to relocate to the Edison, NJ area.

Preferred qualifications and domain depth

• MBA or equivalent.
• Existing relationships with Fortune 1000 manufacturers, logistics providers, tech firms or CPG brands in the Northeast US.
• Track record of selling AI, GenAI or data platform programs.

Why Iris Software

Iris Software is a technology services firm headquartered in Edison, NJ, partnering with enterprise clients on complex, mission-critical digital transformation. As a Client Partner, you get:

• Ownership of high-potential accounts and a direct line to vertical leadership.
• Competitive base salary, performance incentives and benefits.
• Backing from Iris practices in cloud, data & AI, automation and quality engineering.
• A culture that rewards initiative, client focus and growth.