Client Order Specialist

Adecco; Hardwick (VT); On-site; USD 30,000 - 33,000; Full time

Job summary

Adecco is assisting a local client in Hardwick, Vermont, to fill a Client Order Specialist position. The role focuses on managing customer orders, coordinating shipments, and acting as the primary contact for business customers, ensuring accuracy and timely communication from order placement through delivery.

Ideal candidates bring 3-5 years in customer service or order management, strong written and verbal communication, and the ability to work independently with excellent attention to detail.

Qualifications

• 3-5 years in customer service or order management.
• Strong written and verbal communication.
• Ability to work independently and manage priorities.
• Proficiency with Microsoft Outlook and standard business software.

Responsibilities

• Enter and manage customer orders from multiple platforms.
• Serve as primary contact for customer emails.
• Coordinate with Shipping, Sales, and Production to resolve issues.

Skills

Customer service

Order management

Communication

Attention to detail

Independent work

Tools

Microsoft Outlook

Job description

Adecco is assisting a local client in their search for a Client Order Specialist in Hardwick, Vermont. This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced environment and enjoys working with customers, coordinating orders, and supporting internal teams.

Position Summary

The Client Order Specialist is responsible for managing customer orders, coordinating shipments, and serving as a key point of contact for business customers. This role focuses on maintaining accurate order information, resolving customer inquiries, and ensuring a positive customer experience from order placement through delivery.

Key Responsibilities

• Enter and manage customer orders received through multiple platforms
• Serve as the primary point of contact for customer communications via email
• Coordinate with internal departments, including Shipping, Sales, and Production, to resolve issues and support customer needs
• Monitor order statuses and provide timely updates, including shipment tracking information
• Investigate and resolve shipping concerns, delivery issues, and damaged shipments
• Maintain accurate customer account information and internal records
• Ensure data accuracy and attention to detail throughout the order management process

Qualifications

• 3-5 years of experience in customer service, order management, administrative support, or a related field
• Strong written and verbal communication skills
• Ability to work independently and effectively manage priorities
• Detail-oriented with strong problem-solving and organizational skillsProficiency with Microsoft Outlook and other standard business software applications

Why Apply?

• First shift schedule
• Starting pay of $22.00/hour
• Opportunity to join a growing and team-oriented organization

Pay Details

$22.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.