Client Operations Specialist: Service & Process Optimizer

BNY; Pittsburgh (Allegheny County); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Paid volunteer time

Job summary

BNY is seeking a Specialist, Client Operations Representative in Pittsburgh, PA. The role involves managing complex client inquiries, overseeing operational processes, and enhancing service delivery through data-driven improvements.

The ideal candidate will hold a bachelor's degree in a related field and possess 0-3 years of experience. BNY offers competitive compensation, various benefits, and a supportive work environment that fosters professional growth.

Qualifications

• Bachelor's degree in business, finance, or a related field preferred.
• 0-3 years of relevant experience.
• Strong analytical and problem-solving skills to manage and resolve client issues effectively.

Responsibilities

• Manage complex client inquiries and issues, ensuring timely resolutions.
• Coordinate operational processes related to client transactions and reporting.
• Utilize data to identify trends for process improvements.

Skills

Analytical skills

Problem-solving

Communication skills

Interpersonal skills

Team collaboration

Education

Bachelor’s degree in business, finance, or a related field

Job description

BNY is seeking a Specialist, Client Operations Representative in Pittsburgh, PA. The role involves managing complex client inquiries, overseeing operational processes, and enhancing service delivery through data-driven improvements.

The ideal candidate will hold a bachelor's degree in a related field and possess 0-3 years of experience. BNY offers competitive compensation, various benefits, and a supportive work environment that fosters professional growth.