Client Operations Lead

CBRE; San Francisco (CA); On-site; USD 82,000 - 100,000; Full time

Job summary

CBRE is seeking an Operations Manager to provide operational and financial support for the Account Leader and team on a customer account. The role coordinates staff functions, ensures contractual delivery, and drives efficiency and cost-savings across the operation.

Responsibilities include managing invoices, billing, forecasts, and data analysis while maintaining HSE compliance and effective communication with stakeholders. Strong MS Office skills and leadership are essential.

Qualifications

• Bachelor's degree preferred with 3–5 years of relevant experience.
• Ability to guide the exchange of sensitive, complicated information and convey performance expectations.
• Strong leadership to influence team impact on quality, efficiency, and effectiveness.
• Excellent written deliverables with clear, actionable communication.

Responsibilities

• Respond to client inquiries and ensure prompt, quality service delivery.
• Understand contract scope and ensure work aligns with it.
• Propose cost-saving initiatives to meet financial targets.
• Coordinate vendors and manage subcontractor paperwork.

Skills

Leadership

Communication

Analytical thinking

Strategic thinking

Education

Bachelor's degree

Tools

Microsoft Office

Job description

CBRE is seeking an Operations Manager to provide operational and financial support for the Account Leader and team on a customer account. The role coordinates staff functions, ensures contractual delivery, and drives efficiency and cost-savings across the operation.

Responsibilities include managing invoices, billing, forecasts, and data analysis while maintaining HSE compliance and effective communication with stakeholders. Strong MS Office skills and leadership are essential.