Client Operations & Experience Specialist

BNY; Devon (PA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Paid leave

Life insurance

Job summary

BNY is seeking a Specialist, Client Operations Representative to join their team in Berwyn, Pennsylvania. The role involves managing complex client inquiries, overseeing operational processes, and collaborating with internal teams to improve service delivery.

Ideal candidates will have a Bachelor's degree and strong analytical, communication, and interpersonal skills. BNY offers competitive compensation and benefits, including paid leave, a 401(k) plan, and health insurance.

Qualifications

• 0-3 years of experience in client operations or a related field.
• Strong analytical and problem-solving skills to manage and resolve client issues effectively.
• Excellent communication and interpersonal skills to build and maintain client relationships.

Responsibilities

• Manage complex client inquiries and ensure timely resolutions.
• Oversee operational processes related to client transactions and reporting.
• Collaborate with internal teams to enhance service delivery.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Team collaboration

Education

Bachelor's degree in Business, Finance, or related field

Job description

BNY is seeking a Specialist, Client Operations Representative to join their team in Berwyn, Pennsylvania. The role involves managing complex client inquiries, overseeing operational processes, and collaborating with internal teams to improve service delivery.

Ideal candidates will have a Bachelor's degree and strong analytical, communication, and interpersonal skills. BNY offers competitive compensation and benefits, including paid leave, a 401(k) plan, and health insurance.