Onboarding Implementation Analyst - Drive Client Solutions

JPMorganChase; Chicago (IL); On-site; USD 65,000 - 95,000; Full time

Job summary

JPMorganChase is seeking an Implementation Analyst to support complex client onboarding initiatives within the Client Onboarding organization. You will collaborate across teams to ensure smooth execution and a strong client experience, with opportunities for growth in a diverse, global environment.

The role emphasizes project coordination, data analysis, and the application of new technologies to improve onboarding processes and outcomes.

Qualifications

• Demonstrated ability to apply critical thinking to resolve routine queries and escalate unusual situations.
• Proven experience using influence and persuasion to build credibility and trust.
• Beginner to developing data and tech literacy with openness to new technologies.
• Developing emotional intelligence for professional interactions.

Responsibilities

• Assist in executing strategic client onboarding initiatives following established routines and procedures.
• Use critical thinking to resolve routine queries and escalate unusual onboarding situations.
• Analyze data to provide ongoing insights informing decisions.
• Apply influence to establish credibility and trust with clients and team members.
• Demonstrate emotional intelligence in interactions with clients and colleagues.

Skills

Critical thinking

Escalation

Influence

Data literacy

Emotional intelligence

Job description

JPMorganChase is seeking an Implementation Analyst to support complex client onboarding initiatives within the Client Onboarding organization. You will collaborate across teams to ensure smooth execution and a strong client experience, with opportunities for growth in a diverse, global environment.

The role emphasizes project coordination, data analysis, and the application of new technologies to improve onboarding processes and outcomes.