Client Onboarding & Implementation Coordinator

Insperity Support Services, L.P.; Kingwood (WV); On-site; USD 35,000 - 50,000; Full time

Job summary

Insperity is seeking an administrative support professional to assist the Client Implementation team with onboarding documents and related duties. The role requires careful handling of client data, timely communication with internal partners, and strict adherence to compliance standards.

Two to four years in administrative support and a High School Diploma are required, with a Bachelor's degree preferred. This full-time on-site position emphasizes multi-tasking and process improvements to

Qualifications

• Onboarding documents processing and administrative support for Client Implementation team.
• Maintains accuracy in client data and internal communications.
• Supports Sarbanes-Oxley and HIPAA compliance through audits and controls.

Responsibilities

• Communicates with team members in a timely, professional manner to enable a positive customer service experience.
• Identifies process improvements to enhance onboarding document processing.
• Interacts with internal partners to ensure internal processes improve the client experience.
• Leverages internal relationships to address issues and escalate when needed.
• Identifies discrepancies and resolves them effectively.
• Accurately sets up internal systems and reviews onboarding profiles.
• Receives completed onboarding documents, saves in client file, and forwards to internal partners.
• Sends weekly updates to the Client Implementation team with the status of documents.
• Maintains high attention to detail in all tasks and data entry.
• Generates reports as requested and maintains audit trails for compliance.

Skills

Communication

Teamwork

Attention to detail

Multi-tasking

Education

High School Diploma

Bachelor's Degree

Job description

Insperity is seeking an administrative support professional to assist the Client Implementation team with onboarding documents and related duties. The role requires careful handling of client data, timely communication with internal partners, and strict adherence to compliance standards.

Two to four years in administrative support and a High School Diploma are required, with a Bachelor's degree preferred. This full-time on-site position emphasizes multi-tasking and process improvements to