Client Onboarding & Payroll Transition Specialist

65 Insperity Support Services, L.P.; Houston (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Insperity in Houston seeks a payroll project professional to support mid-market implementations, onboarding new clients and ensuring smooth transitions to first payroll. You will coordinate data collection, enrollment setups, and liaise with client decision-makers and payroll operations.

The role requires 3–5 years of experience, knowledge of PEO or HR outsourcing is a plus, and travel up to 30%. An Associate’s degree is preferred.

Qualifications

• Associate’s Degree is preferred.
• Three to five years of experience are required.
• Knowledge of PEO or HRO a plus.

Responsibilities

• Supports the MidMarket Project Managers in the on-boarding of new clients.
• Collects and prepares the new client employee data for online enrollment.
• Transitions MidMarket acquisition/merger clients approximately 50% of the time.
• Coordinates and monitors the agreed upon implementation process and adjusts, if necessary, to execute a flawless transition to first payroll.
• Serves as a liaison between client key decision makers, payroll and service operations regarding the client’s current needs as relates to payroll, reporting and day to day administration, and anticipating future client needs.
• Strategizes with internal service operations on current payroll processes and determines the vision and systems needed to develop executable, realistic and results-oriented service improvements.
• Identifies current reporting requirements and ensure system set up is maintained.
• Manages and monitors payroll project efforts with client and service team members to ensure zero defects on the client’s transition payrolls.
• Supports the time and attendance integration process.
• Trains client organization’s key leaders on the Employee On-Boarding aspects of the Insperity Employee Service Center.
• Maintains outstanding customer service standards to ensure excellent client satisfaction and retention.
• Works as a liaison to build excellent relationships with client service providers.
• Maintains knowledge of all computer applications used within the payroll department, and participates in systems testing as needed.

Education

Associate’s Degree is preferred.

Job description

Insperity in Houston seeks a payroll project professional to support mid-market implementations, onboarding new clients and ensuring smooth transitions to first payroll. You will coordinate data collection, enrollment setups, and liaise with client decision-makers and payroll operations.

The role requires 3–5 years of experience, knowledge of PEO or HR outsourcing is a plus, and travel up to 30%. An Associate’s degree is preferred.