Temporary Client Implementation Coordinator

Insperity Support Services, L.P.; Kingwood (WV); On-site; USD 35,000 - 50,000; Full time

Job summary

Insperity is seeking an administrative support professional to assist the Client Implementation team with onboarding documents and related duties. The role requires careful handling of client data, timely communication with internal partners, and strict adherence to compliance standards.

Two to four years in administrative support and a High School Diploma are required, with a Bachelor's degree preferred. This full-time on-site position emphasizes multi-tasking and process improvements to

Qualifications

• Onboarding documents processing and administrative support for Client Implementation team.
• Maintains accuracy in client data and internal communications.
• Supports Sarbanes-Oxley and HIPAA compliance through audits and controls.

Responsibilities

• Communicates with team members in a timely, professional manner to enable a positive customer service experience.
• Identifies process improvements to enhance onboarding document processing.
• Interacts with internal partners to ensure internal processes improve the client experience.
• Leverages internal relationships to address issues and escalate when needed.
• Identifies discrepancies and resolves them effectively.
• Accurately sets up internal systems and reviews onboarding profiles.
• Receives completed onboarding documents, saves in client file, and forwards to internal partners.
• Sends weekly updates to the Client Implementation team with the status of documents.
• Maintains high attention to detail in all tasks and data entry.
• Generates reports as requested and maintains audit trails for compliance.

Skills

Communication

Teamwork

Attention to detail

Multi-tasking

Education

High School Diploma

Bachelor's Degree

Job description

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com.Why Insperity?Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.ESSENTIAL FUNCTIONSCommunicates with team members in an effective, professional, timely manner to enable a positive customer service experience in a team environment.Identifies, develops, and implements process and service improvements that result in the successful processing of onboarding documents and/or other administrative support for the Client Implementation team.Interacts with internal partners to ensure internal processes and solutions positively impact the overall client experience.Leverages internal relationships to address issues and manages escalations to identify opportunities for process improvement.Identifies discrepancies and resolves them effectively.Accurately sets up internal systems.Reviews Client Onboarding Profile and provides pertinent details to various internal partners.Receives completed onboarding documents, saves in client file and sends accurate documents to various internal partners.Sends weekly updates to the Client Implementation team with the status of received or missing information for clients.Exercises high attention to detail and methodology for confirming accuracy in all tasks.Generates reports as requested.Files, makes copies, types, and enters data into computer/database or standard forms.Supports process and audit efforts to ensure integrity and accountability for Sarbanes-Oxley and HIPAA compliance.EDUCATION / EXPERIENCE REQUIREMENTSHigh School Diploma is required. Bachelor’s Degree is preferred.Two to four years of experience in an administrative support role or job-related field with an emphasis on project/multi-tasking is required.This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbent will follow any other instructions, and perform any other related duties, as may be required by the supervisor.At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.