Client-Obsessed Financial Center Leader

Bank of America; Broomfield (CO); On-site; USD 90,000 - 120,000; Full time

Job summary

Bank of America is seeking a results-oriented Manager to lead a financial center and its team. You will act as the business owner, foster an inclusive culture, and drive a client-centric risk-aware environment.

The role emphasizes coaching, talent development, and operational excellence. Responsibilities include talent development, client flow management, and delivering superior service while meeting regulatory expectations.

Qualifications

• Minimum of one year of leadership experience demonstrated through coaching, training and/or motivating a work team.
• Strong client-focused approach with ability to build and nurture relationships.
• Ability to manage time, prioritize tasks and execute in a fast-paced environment.
• Willingness to work weekends and/or extended hours as needed and follow all laws and regulations.

Responsibilities

• Develops talent, including proactive sourcing of candidates.
• Manages client traffic, engaging and routing clients to foster retention.
• Drives operational excellence through formal management routines and coaching.
• Creates a world-class client experience environment.
• Manages market-level initiatives prescribed by market leaders.
• Drives business results by aligning team effort with strategy.
• Leads and coaches the team to deliver on priorities.

Skills

Leadership

Coaching

People Management

Recruiting

Customer Service Management

Risk Management

Decision Making

Financial Services Knowledge

Education

High School Diploma / GED

Job description

Bank of America is seeking a results-oriented Manager to lead a financial center and its team. You will act as the business owner, foster an inclusive culture, and drive a client-centric risk-aware environment.

The role emphasizes coaching, talent development, and operational excellence. Responsibilities include talent development, client flow management, and delivering superior service while meeting regulatory expectations.