Client-Obsessed Banker & Tech-Savvy Advisor

Aumni; Baltimore (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Job summary

Chase is seeking an Associate Banker to deliver welcoming, client-focused service and to build trusted relationships with customers in the Baltimore area. You will use Chase Mobile App and Chase.com to assist with everyday banking needs and guide clients toward the right solutions.

This role emphasizes hospitality, compliance, and teamwork in a busy branch environment. You will open new accounts, service existing ones, and collaborate with colleagues to achieve branch goals, while ensuring

Qualifications

• High school diploma or GED required.
• Strong customer service experience preferred.
• Ability to learn banking products quickly and accurately.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet and queue system.
• Provide account servicing and maintenance; assist with opening new accounts while following policies and procedures.
• Educate clients on day-to-day banking, digital options, and self-service tools like Chase Mobile App and ATMs.
• Build relationships by listening actively, asking questions, and collaborating with team members to meet client goals.
• Perform branch operations and handle cash devices in accordance with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Tech savvy

Learning products

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker to deliver welcoming, client-focused service and to build trusted relationships with customers in the Baltimore area. You will use Chase Mobile App and Chase.com to assist with everyday banking needs and guide clients toward the right solutions.

This role emphasizes hospitality, compliance, and teamwork in a busy branch environment. You will open new accounts, service existing ones, and collaborate with colleagues to achieve branch goals, while ensuring