Client Migration & Onboarding Specialist (Hybrid)

Payentry; Peachtree Corners (GA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical & dental

Life insurance

Disability insurance

401(k) match

HSA contributions

Paid time off

Job summary

Payentry is seeking a Migration Specialist to support client transitions from legacy platforms to new systems. You will configure back-end systems, set up implementations, and conduct training sessions to ensure successful migrations and high client satisfaction.

The role emphasizes collaboration, proactive learning, and delivering exceptional service within a hybrid work environment.

Qualifications

• 2+ years of payroll processing or implementation experience.
• Strong passion for delivering exceptional customer service.
• Excellent multitasking and project management skills.
• High level of integrity, professionalism and positive attitude.
• Ability to influence and drive improvements.

Responsibilities

• Support the successful transition of clients from legacy platforms to the new systems.
• Perform back-end system configuration and setup to ensure correct implementation of client requirements.
• Conduct client training sessions and provide education on system functionality and best practices.
• Develop a deep understanding of our platform's capabilities to effectively engage clients.
• Deliver exceptional customer service to ensure client satisfaction.

Skills

Customer service

Multitasking

Project management

Teamwork

Communication

Analytical thinking

Job description

Payentry is seeking a Migration Specialist to support client transitions from legacy platforms to new systems. You will configure back-end systems, set up implementations, and conduct training sessions to ensure successful migrations and high client satisfaction.

The role emphasizes collaboration, proactive learning, and delivering exceptional service within a hybrid work environment.