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A leading company is seeking a Client Management Partner responsible for overseeing client relationships and driving business growth through upselling strategies. The ideal candidate will possess extensive experience in account leadership, especially within the financial services sector, and demonstrate strong negotiation and interpersonal skills. This home-based role allows for flexibility while managing key accounts and collaborating with teams to meet client needs.
The Client Management Partner owns the client relationship. Oversees and maintains a consultative relationship with the client, acting as the primary contact and partner for all Acxiom products and services. Responsible for maintaining excellent client communication at all levels of the organization. Works closely with the client to regularly review account performance, identifying and communicating opportunities for additional Acxiom support. In addition, they are responsible for developing the business by identifying and selling additional services within the Acxiom product portfolio
What we need:
· Responsible for meeting client expectations and ensuring the client is kept fully up to date with critical activity on the account
· Responsible for the development and growing existing client revenue/generating new business through value-based upselling.
· Achieves contracted revenue target and incremental growth (target within account)
· Responsible for account plan development
· Act as the key interface between the client and all relevant Acxiom product teams.
· Escalation points for status, issues, problems and feedback to client/stakeholders and teams.
· Negotiate contracts on behalf of company
· Responsible for managing within salesforce all records of sales, revenue, and other key account information.
· Lead client-facing and internal troubleshooting efforts
· Work closely with delivery team managers helping support overall business strategy, developing new business opportunities, creating quarterly business review presentations and other client needs.
QUALIFICATIONS:
Required
Preferred
#GD17
Primary Location City/State:
Homebased - Conway, ArkansasAdditional Locations (if applicable):
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here.
Attention Colorado, California, Connecticut, Maryland, Nevada,New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locationsbut applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com.