Client Manager, Business Insurance

Marsh McLennan Agency; Charleston (SC); Hybrid; USD 52,000 - 82,000; Full time

Benefits offered by this job

Hybrid work

Tuition reimbursement

Generous time off

Charitable contribution match

Job summary

Marsh McLennan Agency is seeking a Client Manager on the Business Insurance team in Charleston, SC. You will assist clients with service and risk management needs, manage relationships with clients, prospects, client teams and producers to deliver best-in-class service and growth.

You will respond to client questions, resolve billing issues, and make policy changes promptly. The role emphasizes client contact, timely communication, and professional handling of inquiries, with a focus on

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years’ experience in Business Insurance.
• Property & Casualty license (or ability to obtain in 90 days of employment).
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future.

Responsibilities

• Assist clients with service and risk management needs and manage relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.
• Serve as the client contact to answer questions, resolve billing issues, make policy changes, and respond to clients in a timely and professional manner.

Skills

Client relationship management

Risk management

Customer service excellence

Education

High school diploma

Associates or Bachelors degree preferred

Tools

EPIC

Sagitta

ImageRight

Job description

Client Manager, Business Insurance

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life

As our Client Manager on the Business Insurance team, you will be responsible for assisting our clients with service and risk management needs and managing relationships with clients, prospects, client teams and producers to provide best in class service and drive growth. You’ll serve as the client contact to answer questions, resolve billing issues, make policy changes, responding to clients in a timely and professional manner.

Our future colleague

We’d love to meet you if your professional track record includes these skills:

• High school diploma or equivalent required
• Minimum 3 years’ experience in Business Insurance
• Property & Casualty license (or ability to obtain in 90 days of employment)
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

• Associates or Bachelors degree preferred
• Experience using EPIC, Sagitta, and/or ImageRight
• Insurance designations (i.e. INS, AAI, CISR) or demonstrated knowledge of Business Insurance coverages.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable Benefits

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well‑being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

Keep in touch

To learn more about a career at MMA, check our website or flip through recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

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• LinkedIn

Who You Are Is Who We Are

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client‑focused teams. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [e-mail].