Client Manager Business Insurance

Marsh McLennan Agency; Cary (NC); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Hybrid work – min 3 days in-office

Charitable contribution match

Stock purchase opportunities

Job summary

Marsh McLennan Agency is seeking a Client Manager, Business Insurance to support servicing and risk management for our clients. You will nurture client relationships, respond to inquiries, handle billing issues, and assist with renewals and quotes.

A 3+ year track record in business insurance and a valid Property & Casualty license (or ability to obtain) are required. We offer a collaborative, hybrid work environment with opportunities for professional growth and access to extensive resources

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years’ experience in Business Insurance.
• Property & Casualty license (or ability to obtain in 90 days of employment).
• Insurance designations (e.g., INS, AAI, CISR) or demonstrated knowledge of Business Insurance coverages.
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without sponsorship now or in the future.

Responsibilities

• Assist clients with service and risk management needs.
• Manage relationships with clients, prospects, client teams and producers to provide best‑in‑class service and drive growth.
• Serve as the client contact to answer questions, resolve billing issues, make policy changes, and respond to clients in a timely and professional manner.
• Assist with renewals and remarketing/quoting for clients.

Education

High school diploma or equivalent

Property & Casualty license (or ability to obtain in 90 days)

Insurance designations (e.g., INS, AAI, CISR) or demonstrated knowledge of Business Insurance coverages

Associates or Bachelor’s degree preferred

CPCU, CIC, ARM, AU designations or equivalent knowledge

Tools

EPIC

Job description

Client Manager, Business Insurance

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh.

A day in the life

As a Client Manager, Business Insurance at Marsh McLennan Agency, you will be responsible for assisting our clients with service and risk management needs. You will manage relationships with clients, prospects, client teams and producers to provide best‑in‑class service and drive growth. You’ll serve as the client contact to answer questions, resolve billing issues, make policy changes, and respond to clients in a timely and professional manner. You will also assist with renewals and remarketing/quoting for your clients.

Our future colleague

We’d love to meet you if your professional track record includes these skills:

• High school diploma or equivalent required
• Minimum 3 years’ experience in Business Insurance
• Property & Casualty license (or ability to obtain in 90 days of employment)
• Insurance designations (e.g., INS, AAI, CISR) or demonstrated knowledge of Business Insurance coverages.
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

• Associates or Bachelor’s degree preferredWorking towards CPCU, CIC, ARM, and/or AU designations or able to demonstrate equivalent knowledge and ability.
• Experience using EPIC

Valuable Benefits

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well‑being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Flexible Hybrid work – Minimum 3 days in-office
• Charitable contribution match programs
• Stock purchase opportunities

Who You Are Is Who We Are

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [e-mail].