Client Manager

LiveLab US; Los Angeles (CA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Base salary plus commission

Job summary

LiveLab US, the U.S. arm of LiveLab, is seeking an experienced Client Manager to build strategic partnerships and grow our VAS business in the U.S. market. You will own the commercial cycle, collaborate with creative, media, and analytics teams, and expand services across accounts.

The role requires 3–8 years in relevant fields, a strong network in US e-commerce, and a proven track record of closing impactful partnerships. LA-area hybrid work is supported.

Qualifications

• 3–8 years in BD, partnerships, or account management within e-commerce/digital marketing.
• Proven track record closing and scaling partnerships with mid-sized to large brands.
• Strong understanding of performance marketing and e-commerce growth.
• Established network in US retail/digital advertising.
• Excellent communication, negotiation, and stakeholder management.
• Hybrid work in the Los Angeles area.

Responsibilities

• Identify, develop, and secure partnerships with brands, agencies, and e-commerce sellers for VAS solutions.
• Build a U.S.-focused client development strategy aligned with global priorities.
• Own the full commercial cycle, from prospecting and solution development to negotiation, contracting, onboarding, and account growth.
• Understand client objectives and work with creative, media, operations, and analytics teams to tailor solutions.
• Build relationships with platform partners and industry stakeholders to stay ahead of market trends.
• Maintain a healthy pipeline, provide accurate forecasts, and achieve revenue targets.
• Develop long-term client relationships and expand services across accounts.
• Collaborate with international teams across time zones.

Skills

Partnership development

Client management

Sales negotiation

E-commerce growth

Performance marketing

Paid media

Cross-functional

CRM usage

Education

Bachelor's degree

Tools

CRM software

Job description

LiveLab US is the U.S. arm of LiveLab, a sub-brand of Tec-do 2.0 Group. Our Value-Added Services (VAS) business helps brands and e-commerce sellers accelerate growth through performance marketing, creative strategy, paid media, creator partnerships, and commerce enablement. We are expanding our U.S. presence and are looking for an experienced Client Manager to build strategic partnerships and grow our VAS business.

Key Responsibilities

• Identify, develop, and secure partnerships with brands, agencies, and e-commerce sellers for VAS solutions.
• Build and execute a U.S.-focused client development strategy aligned with global business priorities.
• Own the full commercial cycle, from prospecting and solution development to negotiation, contracting, onboarding, and account growth.
• Understand client business objectives and work with creative, media, operations, and analytics teams to develop tailored solutions.
• Build strong relationships with platform partners and industry stakeholders to stay ahead of market trends and opportunities.
• Maintain a healthy pipeline, provide accurate forecasts, and consistently achieve revenue and growth targets.
• Develop long-term client relationships and identify opportunities to expand services across accounts.
• Collaborate effectively with international teams across time zones.

Qualifications

• 3–8 years of experience in business development, client partnerships, account management, or commercial roles within e-commerce, digital marketing, advertising, or related service businesses.
• Proven track record of closing and scaling partnerships with mid-sized and large brands, agencies, or e-commerce sellers.
• Strong understanding of performance marketing, paid media, creator marketing, and e-commerce growth.
• Established network within the U.S. retail, DTC, e-commerce, or digital advertising ecosystem.
• Excellent communication, presentation, negotiation, and stakeholder-management skills.
• Commercially minded, data-driven, proactive, and comfortable working in a fast-paced environment.
• Ability to work cross-functionally with international teams; experience collaborating with APAC teams is a plus.
• Based in the Los Angeles area and able to work in a hybrid model.

Why Join Us

• Opportunity to shape and grow our U.S. VAS business.
• Competitive compensation with a base salary plus commission or bonus.
• Entrepreneurial environment with strong ownership and career-growth potential.