Senior Client Manager

LiveLab US; Los Angeles (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Global exposure to brands and markets

High-growth environment

Clear career progression

Job summary

LiveLab is seeking an Account Manager to own client relationships and drive successful e-commerce and livestream campaigns across global teams and brands. You will collaborate with livestream, paid media, content, and operations to deliver measurable business results.

The role requires 2-5 years in account management or related fields, strong communication skills, and the ability to manage multiple initiatives in a fast-paced environment.

Qualifications

• 2-5 years of experience in account management, digital marketing, or e-commerce.
• Strong client-facing and communication skills.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Act as the primary point of contact for key clients and build long-term strategic partnerships.
• Lead end-to-end execution of e-commerce and livestream campaigns, coordinating creators, media buyers, and operations.
• Monitor GMV, traffic, ROI; analyze data and provide actionable optimization insights.
• Deliver regular performance reports and business reviews; manage client expectations and ensure clear cross-team communication.

Skills

Account management

Digital marketing

E-commerce

Client-facing

Communication

Tools

TikTok Shop

Paid media platforms

Job description

Join a Fast-Growing Global E-commerce Company

LiveLab is a global e-commerce solutions provider under Tec-Do Group, helping brands scale through livestream commerce, digital marketing, and end-to-end e-commerce operations.

We operate across 9 markets including the United States, China, Southeast Asia, Japan, and Latin America, serving 80,000+ global clients.

Our portfolio includes leading international brands such as L'Oréal Group, Skechers, and Reckitt

At LiveLab, you'll collaborate with global teams and top-tier brands while gaining hands-on experience in one of the fastest-growing sectors: cross-border e-commerce and livestream commerce.

Your Role

As an Account Manager, you will own client relationships and drive the successful execution of e-commerce and livestream campaigns.

You will work cross-functionally with internal teams (livestream, paid media, content, and operations) to deliver measurable business results for clients.

Key Responsibilities

Client Relationship Management

• Act as the primary point of contact for key clients
• Build and maintain long-term strategic partnerships
• Translate client goals into actionable campaign strategies

Campaign & Project Management

• Lead end-to-end execution of e-commerce and livestream campaigns
• Coordinate cross-functional teams including creators, media buyers, and operations
• Ensure timely delivery with high-quality standards

Performance Tracking & Optimization

• Monitor key metrics including GMV, traffic, and ROI
• Analyze performance data and provide actionable insightsContinuously optimize campaigns to drive growth

Client Communication

• Deliver regular performance reports and business reviews
• Manage client expectations and feedback effectively
• Ensure smooth communication across global teams

Requirements

• 2-5 years of experience in account management, digital marketing, or e-commerce
• Experience with TikTok Shop, e-commerce agencies, or performance marketing is highly preferred
• Strong client-facing and communication skills
• Ability to manage multiple projects in a fast-paced environment
• Data-driven mindset with strong execution capability

Preferred Background

Candidates with experience in the following areas are strongly encouraged to apply:

• Digital marketing or performance agencies
• Influencer / creator marketing

What We Offer

• Exposure to global brands and international markets
• High-growth opportunities in the evolving e-commerce landscape
• A fast-paced, entrepreneurial, and collaborative environment
• Clear career progression and learning opportunities