Client Logistics Specialist - Freight & Partnerships

RWI Logistics LLC; Fort Thomas (KY); On-site; USD 45,000 - 60,000; Full time

Job summary

RWI Logistics LLC is seeking a Client Logistics Representative to support day-to-day freight management and logistics operations for assigned customer accounts. You will act as a primary liaison between the company, customers, and carrier partners to ensure timely, accurate, and cost-effective transportation solutions.

You will collaborate with Customer Logistics Managers and internal teams to coordinate shipments, resolve service issues, and drive continuous improvement in on-time performance,

Qualifications

• Bachelor’s degree in Business, Supply Chain, Logistics, or related field preferred; equivalent experience considered.
• 1–3 years of experience in logistics, transportation, or supply chain operations preferred.
• Strong communication and relationship management skills with internal teams, customers, and carriers.

Responsibilities

• Build and maintain strong relationships with assigned customer accounts and ensure high-quality service.
• Collaborate with customers to align shipping schedules and improve supply chain efficiency.
• Coordinate all aspects of customer freight, including inbound/outbound and imported products.
• Optimize route and load planning to reduce cost and maximize efficiency.
• Schedule appointments with shippers, consignees, and carriers and maintain load updates in TMS.
• Monitor shipment progress, track compliance, and ensure carriers meet requirements.
• Maintain accurate financial data within the TMS and resolve billing discrepancies.
• Provide after-hours or weekend support as needed and perform other duties to support team goals.

Skills

Communication skills

Relationship management

Organizational skills

MS Office

MercuryGate

Data interpretation

Time management

Education

Bachelor's degree in Business, Logistics, or related field

Tools

MercuryGate

TMS

MS Excel

Job description

RWI Logistics LLC is seeking a Client Logistics Representative to support day-to-day freight management and logistics operations for assigned customer accounts. You will act as a primary liaison between the company, customers, and carrier partners to ensure timely, accurate, and cost-effective transportation solutions.

You will collaborate with Customer Logistics Managers and internal teams to coordinate shipments, resolve service issues, and drive continuous improvement in on-time performance,