Client Intake Specialist

Remote Career; Baltimore (MD); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading remote-based career service is seeking a client support representative in Baltimore, Maryland. The role involves managing incoming calls, ensuring client satisfaction, and performing various administrative tasks. Candidates must possess excellent communication skills, the ability to empathize over the phone, and experience with Microsoft Office. This position is essential in maintaining client relations and ensuring a high standard of service during every interaction.

Qualifications

• Excellent communication skills required for client interactions.
• Ability to convey confidence and empathy during calls.
• Proficient in using Microsoft Windows/Office.

Responsibilities

• Handle a high volume of incoming calls.
• Schedule potential client appointments and analyze reports.
• Perform administrative duties related to client intake.

Skills

Excellent oral and written communication skills

Ability to convey confidence and empathy

Multi-tasking

Tools

Microsoft Windows/Office

Job description

A leading remote-based career service is seeking a client support representative in Baltimore, Maryland. The role involves managing incoming calls, ensuring client satisfaction, and performing various administrative tasks. Candidates must possess excellent communication skills, the ability to empathize over the phone, and experience with Microsoft Office. This position is essential in maintaining client relations and ensuring a high standard of service during every interaction.