Regional Client Services Manager

StaffSource; Baltimore (MD); On-site; USD 70,000 - 90,000; Full time

Job summary

A staffing and recruiting firm in Baltimore, MD is seeking an experienced Area Client Services Manager. The role involves overseeing daily operations to ensure compliance with contract requirements, managing supplies and personnel, and maintaining high service standards. Strong leadership and organizational skills are essential, along with excellent communication and problem-solving abilities. This full-time position offers a dynamic work environment focused on client satisfaction.

Qualifications

• Strong leadership and organizational skills are essential.
• Ability to manage multiple priorities and maintain high service standards is required.
• Excellent communication and problem-solving abilities necessary.
• Experience in operations or client services management is preferred.

Responsibilities

• Coordinate service activities for assigned buildings.
• Manage supplies, equipment, and personnel.
• Interact daily with customers to address feedback.
• Oversee quality control inspections and safety programs.
• Develop and implement operational improvement plans.
• Ensure compliance with company policies and regulations.
• Monitor financial and operational performance.
• Ensure accurate payroll submission.
• Collaborate with leadership on invoices.
• Provide leadership and management to Supervisors.

Skills

Leadership

Organizational skills

Communication

Problem-solving

Job description

A staffing and recruiting firm in Baltimore, MD is seeking an experienced Area Client Services Manager. The role involves overseeing daily operations to ensure compliance with contract requirements, managing supplies and personnel, and maintaining high service standards. Strong leadership and organizational skills are essential, along with excellent communication and problem-solving abilities. This full-time position offers a dynamic work environment focused on client satisfaction.