Client Intake & Scheduling Specialist

Sunbelt Human Advancement Resources (SHARE); Seneca (SC); On-site; USD 34,000 - 41,000; Full time

Job summary

Sunbelt Human Advancement Resources (SHARE) in Seneca, SC is seeking an administrative support specialist to manage intake and screening for client appointments and assist with front desk duties.

The role involves completing required documentation, coordinating case management appointments, and handling CSBG and LIHEAP duties as assigned, while maintaining accurate logs and data in internal systems.

Qualifications

• High school diploma or equivalent required.
• Experience with the public required.
• At least two years of customer service or related field preferred.
• Excellent verbal communication and telephone manner.
• Strong organizational and record-keeping skills.
• Proficient with standard word processing, databases, and spreadsheets.
• Ability to adapt to custom software.
• Valid SC driver’s license and reliable transportation.

Responsibilities

• Designate intake and screening of client traffic for appointments.
• Complete documents for required data for files and logs.
• Coordinate and schedule appointments for case management services.
• Assist with front desk duties and general office tasks.
• Perform CSBG and LIHEAP duties as assigned.

Skills

Verbal communication

Organizational skills

Record-keeping

Team player

Customer service

Software adaptability

Self-starter

Phone manner

Education

High school diploma

Tools

Word processing

Databases

Spreadsheets

Custom software

Job description

Sunbelt Human Advancement Resources (SHARE) in Seneca, SC is seeking an administrative support specialist to manage intake and screening for client appointments and assist with front desk duties.

The role involves completing required documentation, coordinating case management appointments, and handling CSBG and LIHEAP duties as assigned, while maintaining accurate logs and data in internal systems.