Intake Specialist-Seneca-Oconee County

Sunbelt Human Advancement Resources (SHARE); Seneca (SC); On-site; USD 34,000 - 41,000; Full time

Job summary

Sunbelt Human Advancement Resources (SHARE) in Seneca, SC is seeking an administrative support specialist to manage intake and screening for client appointments and assist with front desk duties.

The role involves completing required documentation, coordinating case management appointments, and handling CSBG and LIHEAP duties as assigned, while maintaining accurate logs and data in internal systems.

Qualifications

• High school diploma or equivalent required.
• Experience with the public required.
• At least two years of customer service or related field preferred.
• Excellent verbal communication and telephone manner.
• Strong organizational and record-keeping skills.
• Proficient with standard word processing, databases, and spreadsheets.
• Ability to adapt to custom software.
• Valid SC driver’s license and reliable transportation.

Responsibilities

• Designate intake and screening of client traffic for appointments.
• Complete documents for required data for files and logs.
• Coordinate and schedule appointments for case management services.
• Assist with front desk duties and general office tasks.
• Perform CSBG and LIHEAP duties as assigned.

Skills

Verbal communication

Organizational skills

Record-keeping

Team player

Customer service

Software adaptability

Self-starter

Phone manner

Education

High school diploma

Tools

Word processing

Databases

Spreadsheets

Custom software

Job description

Current Openings

JOB SUMMARY

JOB SUMMARY: Responsible for designating intake and screening of client traffic for appointments. Completes documents for assistance with all required data for files, logs, and other internal systems. Coordinates and schedules appointments for case management services. Perform other related CSBG and LIHEAP duties as assigned, and other general office assistance. Assist with front desk duties as designated.

QUALIFICATIONS

QUALIFICATIONS: A high school diploma or equivalent is required. Additional formal training beyond high school is preferred. Experience working with the public is required. At least two years of experience in customer service or a related field is preferred. Excellent verbal communication skills and a pleasant telephone manner are required. The candidate must also have excellent organizational and record-keeping skills and legible handwriting. Proficiency with standard word processing, database, and spreadsheet programs, as well as the ability to adapt to custom software, is required. The ideal candidate is a self-starter who can work as part of a team and knows the service area. A valid South Carolina driver\'s license, an acceptable driving record, and dependable transportation are required.

ADDITIONAL INFORMATION

LOCATION: Seneca, SC

SALARY: $37,255.40/ year

DEPT: CEOD

DIVISION: LIHEAP

CLASSIFICATION: Regular Full-Time

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• The closing date is for the convenience of SHARE. SHARE reserves the right at any time to fill the position and extend the application period and/or the effective date without notice and final consideration of any pending application. Applications from current SHARE employees are considered by the agency policy for in-house consideration when received within 5 working days of the date of the notice, and otherwise are considered with those received from other sources. Background checks and drug screening will be conducted in accordance with applicable federal, state, and local laws.

SHARE IS AN EQUAL OPPORTUNITY EMPLOYER