Client Implementation Specialist

Akkodis; Winston-Salem (NC); Hybrid; USD 41,328 - 44,083; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Paid leave options

Job summary

Akkodis is seeking a Client Implementation Specialist for a Contract position in Winston-Salem, NC (Hybrid). This role involves leading onboarding activities, ensuring client satisfaction, and conducting user acceptance testing. Qualification requires a Bachelor’s degree in computer science plus 5 years of related experience, including client onboarding and testing support.

Qualifications

• 5 years of experience with a Bachelor’s degree in a related field.
• 3 years of client onboarding and integration experience.
• Expertise in user acceptance testing and SDLC processes.

Responsibilities

• Lead onboarding and implementation activities for client systems.
• Ensure high client satisfaction through seamless onboarding and troubleshooting.
• Conduct user acceptance testing (UAT).

Skills

Client onboarding

Integration

User acceptance testing

Communication

Organization

Detail-oriented

MS Office

MS Project

XML

Education

Bachelor’s degree in computer science or related field

Tools

Windows

Linux

IBM MQ

Connect Direct technologies

Job description

Akkodis is seeking a Client Implementation Specialist for a Contract position in Salem, NC (Hybrid).

Pay Range: $30.00/hr - $32.00/hr, negotiable based on experience, education, and location.

Position Summary:

The Client Implementation Specialist will lead onboarding and implementation activities for client systems, processes, and products, including user acceptance testing (UAT). The role involves ensuring high client satisfaction through seamless onboarding, troubleshooting, and quality assurance.

Qualifications:

• Bachelor’s degree in computer science or related field + 5 years of experience
• At least 3 years of client onboarding and integration experience
• Minimum 3 years of testing support for internally developed applications
• Experience with Windows, Linux, IBM MQ, and connect direct technologies
• Understanding of XML messaging language
• Strong communication, organization, and detail-oriented skills
• Proficiency in MS Office and MS Project
• Experience in user acceptance testing and SDLC processes

Knowledge & Skills:

• Developing onboarding and implementation project plans
• Creating test cases and documentation
• Enhancing testing criteria and reporting
• Building relationships and guiding clients through decision-making

Additional benefits include medical, dental, vision, life insurance, 401K, and paid leave options, excluding client-recruited roles.

Equal Opportunity Employer/Veterans/Disabled. For privacy policy, visit https://www.akkodis.com/en/privacy-policy.

This job is active and accepting applications.