Client Human Resources Business Partner III

Fairygodboss; Miami (FL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Inclusive culture

Career growth opportunities

Best-in-class benefits beginning on day one

Company-paid time off for volunteering

Job summary

Fairygodboss is seeking a Human Resources Consultant in Miami, FL, to provide HR expertise and support for ADP’s enterprise clients. This role requires 5-8 years of relevant experience in consulting and HR, with both remote and office responsibilities.

The ideal candidate should be adept at troubleshooting client issues, recommending best practices, and fostering an inclusive work environment. Benefits include extensive training opportunities and focus on mental health.

Qualifications

• 5-8 years of professional consulting or systems-related experience.
• 5-8 years of customer service or HR experience with demonstrable results.
• HR certification or willingness to obtain one within the first year.

Responsibilities

• Research, troubleshoot, and resolve client issues related to ADP’s HR and payroll products.
• Communicate with clients to manage expectations, set priorities, and follow up promptly.
• Recommend solutions, share best practices, and educate clients and internal teams.

Skills

Client issue resolution

HR expertise

Best practices recommendations

Customer service

Education

College degree or equivalent experience

Job description

Job Overview

Human Resources Consultant – responsible for providing HR expertise, resolving client issues, recommending best practices, and delivering training for ADP’s large enterprise clients.

Responsibilities

• Research, troubleshoot, and resolve client issues related to ADP’s HR and payroll products.
• Communicate with clients to manage expectations, set priorities, and follow up promptly.
• Recommend solutions, share best practices, and educate clients and internal teams.

Required Qualifications

• Located in the Miami, FL area; requires hybrid work (remote 2 days, office 3 days).
• 5–8 years of professional consulting or systems-related experience.
• 5–8 years of customer service or HR experience with demonstrable results.
• A college degree is a plus but not required; acceptable alternative experience includes military experience.

Preferred Qualifications

• HR certification or willingness to obtain one within the first year.

Benefits & Work Environment

• Inclusive culture that values equity, inclusion, and belonging.
• Opportunities for career growth and continuous learning.
• Best-in-class benefits beginning on day one.
• Focus on mental health and well-being.
• Company‑paid time off for volunteering.

Equal Employment Opportunity

ADP is committed to an inclusive, diverse, and equitable workplace and provides equal employment opportunities regardless of protected characteristic.