Client Human Resources Business Partner II

Fairygodboss; Milford (CT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Inclusive culture

Career growth opportunities

Ongoing training and mentorship

Day-one health benefits

Paid volunteering time

Job summary

Fairygodboss is seeking a Client Human Resources Business Partner II in Milford, Connecticut. You'll serve as a trusted advisor, utilizing your HR expertise and consulting skills to address critical business challenges for our clients.

This role demands strong interpersonal skills, a commitment to client service, and the ability to provide practical recommendations. The position supports an inclusive culture that encourages career growth and offers comprehensive benefits from day one.

Qualifications

• 3-5 years of professional consulting experience or equivalent.
• 3-5 years in customer service or human resources.
• HR certification or willingness to pursue one preferred.

Responsibilities

• Research and resolve issues for ADP's clients.
• Communicate effectively to exceed client expectations.
• Provide recommendations and educate clients on best practices.

Skills

Professional consulting experience

Customer service experience

Interpersonal skills

HR product knowledge

Education

College degree or equivalent experience

Job description

Job Overview

ADP is hiring a Client Human Resources Business Partner II. You will act as a trusted advisor to our clients, leveraging your HR experience, ADP product expertise, and consulting skills to address critical business challenges.

Responsibilities

• Research, troubleshoot, and resolve issues for ADP’s largest clients, supporting our most complex products and technologies.
• Communicate and exceed client expectations, using strong interpersonal skills and HR/ADP product knowledge to resolve issues and deliver prompt follow‑up.
• Provide recommendations and educate, interpreting business issues to recommend best practices for both ADP leadership and clients, and sharing knowledge with less experienced consultants.

Qualifications

• At least 3‑5 years of professional consulting experience or equivalent experience in a systems‑related organization.
• At least 3‑5 years of experience in a customer service or human resources environment with a proven ability to produce positive results.
• A college degree is desirable but not required; relevant experience or military experience are acceptable alternatives.

Preferred Qualifications

• HR certification, or willingness to pursue one within the first year.

Benefits & Culture

• Inclusive culture that values equity, inclusion, and belonging, with Business Resource Groups to connect with diverse networks.
• Opportunities for career growth in an agile, fast‑paced environment.
• Access to ongoing training, development, and mentorship.
• Day‑one benefits, including best‑in‑class health, mental‑health, and well‑being support.
• Paid time off for volunteering and community service.

Equal Employment Opportunity

ADP is committed to an inclusive, diverse, and equitable workplace and provides equal employment opportunities regardless of any protected characteristic. Hiring decisions are based on qualifications, experience, and job performance.